Santo Mauro, A Luxury Collection Hotel, Madrid, Madrid

My stay at the hotel was fantastic! The Presidential suite I stayed in was enormous, offering plenty of room and a very comfortable king size bed. The service throughout my stay was exceptional, far better than what I experienced at another luxury hotel. The location was both convenient and relatively quiet, providing easy access to city sites. The dining experience was quite good, although a bit overpriced. The facilities were top-notch, making my stay truly enjoyable.

I found my stay at the hotel to be a delightful experience overall. The rooms were spacious and well-appointed, offering a nice balcony and living area. The service was exceptional, with every staff member going above and beyond to ensure a pleasant stay. The location was superb, set in a quiet and upscale neighborhood yet convenient to explore Madrid. The dining was a treat, especially breakfast in the lovely outdoor courtyard. The facilities were top-notch, contributing to a luxurious experience.

Staying at this hotel was a mixed experience. The rooms were comfortable and had a cozy atmosphere, similar to being in a library within a palace, with tall ceilings and large windows opening to a lovely balcony. However, there is room for improvements to create a better overall impression. The service was incredibly friendly and helpful, especially when dining in the garden area, but accessing the garden through the sitting rooms and gin bar affected the ambiance of those spaces. The location is very convenient, with a quiet residential feel while being close to key areas in Madrid, though finding the hotel could be challenging despite using GPS. Dining offered several nice options in a beautiful courtyard setting, even though some aspects seemed nonsensical. The hotel provides good facilities, but there are minor details that could enhance the overall experience.

My stay at the hotel was simply wonderful. The room was absolutely beautiful, offering a huge space with an enormous washroom, a dressing room off the main bedroom, and a lovely sitting area with a TV, fresh flowers, and a nice table for snacks. Everything was custom-made to the highest standards of quality, from linen to amenities, making it a truly luxurious experience. The service was exceptionally wonderful, surpassing even my stay at a renowned hotel chain. The staff members were incredibly pleasant, offering great suggestions for dining and activities. However, some staff members seemed a bit aloof at times. The location was superb, nestled in an upscale, quiet neighborhood but still close to all the attractions I wanted to visit in Madrid. The dining experience was of extraordinary quality, especially in the gorgeous outdoor courtyard, with multiple menu options to choose from. The facilities were top-notch, offering everything I needed during my stay.

The hotel is located in a quiet area of Madrid, near nice restaurants and the Serrano shopping area, although a bit far from the old town. The rooms are charming, well-appointed with every amenity, but some may find the lack of windows and noisy hallway a downside. The service was hospitable and helpful, though there was an unfortunate incident with thieves. The location is nice and welcoming, a 20-minute walk from the Prado. The dining experience was quite nice, especially in the library. The facilities were satisfactory, offering various services. Price may be a consideration for some travelers.

I was blown away by the enormous Presidential suite, complete with a seating area and modern, calming decor. The bathroom amenities were a luxurious touch, but the lack of windows and noisy hallway door were drawbacks. The hotel had a smart reception area, albeit missing the welcome drink protocol.

My stay at Santo Mauro was exceptional. The rooms overlooked the beautiful gardens and came with a fantastic walk-in closet. The hotel offered everything we needed, although the service was a bit mixed. The location was convenient, not too far from the city action but still peaceful. Dining was a delight with a variety of options, but a bit overpriced. The facilities were top-notch, making my stay memorable.

My stay at the hotel was fantastic with a large, clean room offering plenty of space and beautiful decor. The service was extremely helpful, and the convenient yet quiet location made it easy to explore the city. The dining experience was good but a bit overpriced. The facilities were top-notch.

My stay at the hotel was exceptional! The room, service, and location were outstanding, but the dining prices were quite high. Overall, a fantastic experience.

My stay at the hotel was a mix of positives and negatives. The rooms were spacious, clean, and had a modern style, which I really liked. However, the service had its ups and downs as there were some instances where the friendliness of the staff seemed to vary. The location was convenient, being in a quiet street near all the attractions, but missing out on breakfast for two days was a letdown. Dining at the hotel was a treat, especially in the gorgeous outdoor courtyard, although the prices were a bit on the higher side. Overall, the facilities were satisfactory, providing a comfortable stay.